SwaRail - An All in One App by Indian Railways - Consolidating Public Facing Services

 Indian Railways Launches SwaRail App – One-Stop Super App for All Railway Services

Indian Railways has launched a revolutionary new mobile application – SwaRail, developed by CRIS (Centre for Railway Information Systems). This Super App integrates all essential rail services into one unified platform, eliminating the need to download multiple apps for bookings, tracking, and complaints. Previously, users needed 5–6 different railway apps. Now, SwaRail simplifies your journey with a single dashboard for everything – from booking to complaints. Indian Railways launches SwaRail app – a unified Super App for booking tickets, live tracking, PNR status, food orders, and complaint management. Download now from Play Store or App Store.

What is SwaRail App?

SwaRail is an all-in-one digital platform aimed at providing a seamless user experience to passengers and railway customers. It combines features from various standalone apps such as IRCTC Rail Connect, UTS, Rail Madad, NTES, and more – all in one place.

Top Features of SwaRail App

• Unified Ticket Booking: Book reserved and unreserved tickets, season tickets, and platform passes.
• Real-Time Train Tracking: Get live train status, delays, platform info, and expected arrival time.
• PNR Status & Journey Planner: Track your PNR and plan trips easily.
• Food on Track: Order food to your train seat.
• Parcel & Freight Services: Book and track parcels, freight services.
• Rail Madad: Lodge complaints and track resolution status.
• R-Wallet Integration: Secure payment system integrated for bookings and refunds.
• Multilingual Support: Available in various Indian languages.

How to Use SwaRail App ?

1. Users May Go to Google Play Store ( Android Users ) / iOS users Download from Store
2. Use existing IRCTC, UTS, or Rail Connect credentials to Login.
3. New users can register with basic info.
4. Guest access available via OTP login.
5. Supports mPIN and biometric authentication.

FAQs on SwaRail - An All in One App by Indian Railways - Consolidating Public Facing Services

Q1: Is SwaRail app official?

Yes, it is developed by CRIS under Indian Railways.

 

Q2: Can I use IRCTC login in SwaRail?

Yes, existing IRCTC users can use their login credentials.

 

Q3: Is SwaRail free to use?

Yes, the app is free and available on Android and iOS.

 

Q4: Does it show live train status?

Yes, it provides real-time tracking, delays, and platform details.

 

Q5: Can I order food using the app?

Yes, food ordering to your seat is supported via the app.