Monday, July 7, 2014


Annual Accounts Statement
After the close of each financial year, the Principal Accountant General sends to each subscriber an Annual Accounts Statement showing the opening balance as on the 1st April of the year, the total amount deposited and withdrawn during the year, amount of interest credited as on 31st March of the year and the closing balance on that date. Subscribers have to satisfy themselves as to the correctness of the Account Statements and errors should be brought to the notice of the Principal Accountant General within three months of receipt of the same.

The slips for the year 2009-2010 are available in the website. ( )

Missing Credits
  1. Missing credits arise due to misclassification in the treasuries or incorrect details in GPF schedules.At times, schedules/vouchers are not received from the Treasuries for various reasons and as a result some of the subscriptions/refunds/arrears/withdrawals do not get posted in the account. The month of Missing credit refers to the month in which the credit appears in the account. E.g. June 2010 (Deduction made from the pay for May 2010) These missing credits/debits can be located and included in the subscriber’s account after proper verification of the accounts rendered to PAG by the Drawing and Disbursing Officers/Treasuries subject to furnishing the following details duly certified by the Drawing and Disbursing Officers and the Treasury Officers.
  2. Name of the Subscriber
  3. GPF Account number
  4. Name of the DDO under whom the official had served
  5. Amount of subscription/refund/withdrawal
  6. Salary month for which details are being furnished
  7. Head of Account (up to Detailed Head) under which salary was drawn
  8. Treasury/Sub Treasury where the salary was drawn
  9. Treasury voucher number / challan number
  10. Totals of the schedule amount enclosed in the particular voucher as noted on the abstract in case of credit
  11. Date of payment of the voucher/remittance of the amount in the case of challan remittance
  12. Total amount of the GPF payment vouchers in respect of debits
Missing Debits :
  1. Sanction received without corresponding debit
  2. Refund received without corresponding debit

  1.  Interactive Voice Response System (IVRS)
    Enquiries on GPF matters can also be made by calling in 040-23231212. (Click here for the inputs required for eliciting information)
  2. Grievance Redressal Cell
    To facilitate enquiries regarding GPF in the Office premises, a Grievance redressal cell is constituted. The GRC representative assists the visitor in the following areas:
    1.Providing information regarding balances, missing credits/ debits in respect of GPF Account of the visitor
    2.Status of FW application
    3.Posting of missing credits on furnishing certified particulars of remittance
    4.Any correction to be incorporated in the database like name , DOB, DOJ etc., provided such information is supported by valid documents
    5.Any other related matter
    6.The representative can also be contacted on 9492233447 during working hours
  3. Email facility
  4. Fax : 040-23231937
New SMS Facility

Plans are afoot to send Short Message Service (SMS) to subscribers whose mobile numbers are registered with PAG. Particulars of subscription, withdrawals, on monthly basis would be intimated as also receipt and finalization of final withdrawal applications. GPF subscribers are requested to furnish their mobile numbers through the screen provided in the web site. (Click here to open the Web page)

IVRS :- Dial 040-23231212 and follow the instructions therein
  1. WEBSITE :- Go to enter the series, a/, mobile number and press GO Button. Enter the "employeeID' alloted by Treasury, Date of Birth, Mobile Number, email_id and press the update button.
  2. Please provide your GPF No and Department Suffix, Employee ID, Date of Birth, Mobile No for speedy redressal of the grievance. Phone No. 040-23236810 -19 / IVRS No.040-23231212. Publice Relations Officer : 9492233447; Fax No.040-23231937
Disclaimer :
"The Information contained in this e-mail is proprietary to Funds Group, O/o. The Principal Accountant General (A&E),Andhra Pradesh, Hyderabad. This message is for the use of addressee and may contain legally privileged and confidential information. If the reader of this message is not the intended recipient, or employee, you are hereby cautioned that any dissemination, distribution or copying of this communication is prohibited. If you have received this e-mail in error, please delete this mail and notify us immediately at"

The new developments in the EDP environment of Funds Group are listed below for consideration and inclusion in the PAG’s website.

Serial nos 1 to 4 , list out the latest developments in EDP and under, an example for calculation of interest on GPF accumulation has been included as promised at the meeting with the Group Officer and Branch Officers of Funds Group, during the month of Sept,2011.
1. Annual Account Statement:
From the year 2009-10 onwards, the practice of dispatching GPF account statements to the DDOs has been dispensed with. This has been replaced with the concept of e-slips wherein the statements are made available to all the subscribers through internet and through their DDOs
2.E-statements can be down loaded at
  1. State government web site Directly downloaded from the internet at the following address: ‘
  2.  IVRS: IVRS facility has been introduced wef 2005, wherein the subscriber can seek information about his GPF account, record any grievances, register his mobile no. for receiving SMS alerts through telephone no: 040-23231212.
3. SMS :- PAG’s office has also introduced SMS facility to send messages of GPF account related information to all the subscribers who have registered their mobile number with this Office. Information like
  1. Status of GPF Final withdrawal cases – registration, return, finalization and dispatch
  2. TA and PFW sanctions for GPFund
  3. Provisional balances at the credit of the subscribers with updation of latest monthly subscription, refund, other credits and withdrawals
  4. Missing credits and debits in the account of the subscribers
are being sent through SMS alerts.

4 E-mail Facility :- The GPF subscribers can utilize the official mail id through which they can vent their grievances regarding their GPF accounts.